'Resorts are becoming ghost towns but it's not protests that are to blame'

All‑inclusive hotels are the biggest threat to holiday resorts and are turning them into ghost towns, according to an industry leader.

In recent weeks, hoteliers in Majorca, Spain, have blamed overtourism protesters for a slump in bookings. These protesters have been campaigning for limits on visitor numbersand controls on holiday lets to lessen the impact on locals' lives.

They argue that years of protests have put holidaymakers off, leading normally bustling resorts to resemble ghost towns. Noel Joseph Hides, chairman of family‑owned tour operator Sunvil, believes a much bigger problem — and one that threatens the foundations of the sunny destinations loved by Brits — is the all‑inclusive.

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Mr Hides refuses to work with all‑inclusives "on principle" and argues that they suck money out of local communities and funnel it towards large multi‑nationals. Local, independent business owners simply can't compete with the buying power of the big chains, which encourage holidaymakers to stay on‑site rather than going out into the community to spend their cash.

This is not only a major cause of resentment among locals, but it keeps holidaymakers from truly experiencing the destination they're in, Mr Hides argues. "It's a product that doesn't really encourage access to local facilities. We know in places like Cyprus and Greece, restaurants have shut down because of all‑inclusives," he said.

"It is not the way to see a country like Greece, but it is perfect for mass‑market tourism from the company's perspective. In Corfu, there's a village called Dassia, which has a big all‑inclusive. If you go to that village, it's dead. Small hoteliers in Paphos have told me, hundreds of restaurants have closed. It is not the right way to do tourism."

Nick, from Manchester, visited Dassia last year and was shocked by the impact of the all‑inclusive. Bar owners and restaurant workers told him of their struggles since the all‑inclusive moved in, with many independents already shutting up shop, leaving the strip increasingly empty.

Brian Carrigan has been travelling to sunny destinations such as Menorca, Grand Canaria, and Marjoca each year for the past quarter of a century. In his mind, the biggest problem is the rise of all‑inclusives.

"They starve the local economy of holiday spending. We have never done all‑inclusive due to the fact that the food is substandard and not as good as a locally prepared meal in a nice restaurant," Brian said.

When I visited Rhodesin 2023 to see how the island was recovering from wildfires that had evacuated thousands of holidaymakers, a number of independent hoteliers and restaurateurs told me how hard times had come in the past decade. While they cited numerous factors, the biggest one in their minds was the arrival of several large all‑inclusive hotels.

The history of the wrap‑around holiday type stretches back to the 1950s, when Belgian sportsman Gerard Blitz pioneered the concept by using army surplus tents to house visitors in Majorca. He was the founder of Club Med, now one of the biggest travel brands in Europe.

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The all‑inclusives of today are much more complex and provide so much more to guests than Mr Blitz's straw hut village that opened in 1952 in Corfu. When I visited Club Med Tigne, I was amazed by not just the ski‑in, ski‑out nature of the property, but the staff on hand to get kids dressed and ready for a day on the slopes, and the incredible buffet on offer three times a day. We're not just talking chips and pizza, we're in the world of raclette, fresh fish, and omelets made to order as you watch on.

While Club Med may no longer be a bargain option, many brands offer such good deals that it'd be financially mad not to go all‑inclusive. At least, from the holidaymaker's perspective.

According to Responsible Travel, all‑inclusive resorts are "usually owned by an overseas company," and they "sequester most of the tourists' cash, leaving little behind in the local community, which is impacted by the presence of the resorts."

"Holidaymakers also use vast quantities of energy and water (significantly more per person than local people) and create large amounts of waste, which some feel is a high price to pay for little commercial return."

Harold Goodwin, professor of Responsible Tourism at Manchester Metropolitan University, believes all‑inclusives can be forces for good, so long as they work alongside independents, rather than against them. That means building a loyal and skilled local workforce, reducing energy costs and waste, sourcing fresh local produce, and offering an exciting range of sensitively planned excursions.

“An impressive all-inclusive resort can provide employment for local people with a genuine chance of progression – with the right support and training – into managerial roles that are better paid. Indeed, an all-inclusive resort in a developing country could employ far more people locally than several ecolodges ever could," he told Responsible Travel.

“Notorious for not sourcing locally, there is no reason why a responsible, sustainable all‑inclusive resort cannot support an ‘adopt a farmer’ scheme, or similar – sourcing delicious, fresh, quality produce for its catering needs at a local level."